Laura Alcaraz
Billing Specialist

Laura currently supports the HRL team as a Billing Assistant. Originally from Mexico, she brings several years of experience in bilingual customer service, collections, and administrative support within both legal and hospitality industries. Her focus includes payment processing, account reconciliations, and direct client communication in both English and Spanish.

Known for her calm under pressure and strong organizational skills, Laura is a steady and dependable presence on the team. In her free time, she enjoys listening to mystery podcasts and exploring stories that keep her curious mind engaged.